What to expect
When an admin invites you, traxy sends an invite link tied to that workspace. Before you accept, the invite stays pending. If it expires, is revoked, or was sent to the wrong address, an admin can send a new one.Join a workspace
- Open the invite link from your email or shared invite message.
- Sign in, or create your account, with the same email address that received the invite.
- If traxy asks you to confirm your email before the invite can be accepted, finish that step first.
- Review the workspace name and your role before you continue.
- Accept the invite to add the workspace to your account.
- Use the workspace switcher if you already belong to more than one workspace.
What happens after you join
Each workspace keeps its own:- ICP configuration
- leads
- watchlist
- integrations
- billing and usage settings
- Owner has full workspace control.
- Admin can manage key workspace settings and members.
- Member works inside the workspace without full admin access.
If you cannot join
Check these first:- You are signing in with the invited email address.
- The invite link is still valid.
- The workspace admin has not revoked and reissued the invite.
- You finished any required email verification.